We Live in a Customer-centric, Software and Services-driven World Customers are now driving decision-making, and they increasingly expect immediate access and value-based pay-as-you-go options for goods and services. These options create a unique opportunity for a...
What is Customer Churn? Why Does it Matter? Customer churn refers to the percentage of your customers who stop using your product during a specific period. For example, if 1,000 customers purchase your SaaS product on January 1st, 2021, but by the end of the year,...
Written by Joe Poh – Doctoral candidate at UOW Malaysia KDUPublished on 7 April 2021 Among all software licensing and monetization (SLM) tools in the market, there are three key elements in general that are crucial to form the tool. Even though there are many...
Among all SLM tools in the market, there are three key elements in general that are crucial to forming the tool. Even though there are many features that provided end-to-end from different vendors to vendors. “Envelop” for Protection One of the strongest secured...
SoftBalance is a market leading system integrator and software developer in Russia. With thousands of customers throughout the country, SoftBalance offers a full range of accounting and management automation services for both commercial enterprises and budgetary...
The Digital Industries Process Automation division of Siemens AG sells to the highly-competitive process industry, with customers including companies in the chemical, pharma, and food & beverage businesses. As the primary interface between plant production and...
